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PRIVACY POLICY

Last Updated: 4/5/2023

This privacy statement describes how The Chill Productive LLC collects and uses the personal information you provide on our website: thechillproductive.com. It also describes how we collect and store your browsing data resulting from your visit to our websites. Additionally, it describes the choices available to you regarding our use of your personal information and how you can access and update this information.

I. WHY DATA IS COLLECTED

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

II. DATA COLLECTED

Your personal information will be used for the specific reasons stated above only. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (PayPal), comments, feedback, product reviews, recommendations, and personal profile. 

 

  • EMBEDDED CONTENT: Articles on this site may include embedded content. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, just as it would if you were to visit the website. We highly suggest you review the privacy policy of each website that you visit.

 

  • CONTACT FORMS: To assist with sending you requested information, we use Wix.com to collect and store your email address. You may opt out of the collection of your data by: unsubscribing (we will remove your data) and contacting them using the instructions on their privacy policy: https://www.wix.com/about/privacy 

 

III. COOKIE POLICY

A Cookie is a small file that is stored on the user's harddrive by a website.  Cookies allow the collection of data to understand the browsing habits of a user. You can choose to be notified when cookies are used, or whether to disable them. Our website uses the following cookies:

  • Functional Cookies: These cookies are used for remembering your choices on the website. Subsequent site visits will show your preferences. 

  • Analytical Cookies: These cookies help determine how you use the website. It tracks your usage on the website for as long as you are using it.

 

IV. HOW WE STORE AND USE YOUR DATA

Our company website (thechillproductive.com) is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Our website uses PayPal. Please visit their website to review PayPal’s Privacy Policy.

 

V. HOW WE PROTECT YOUR DATA

Data is protected by the use of appropriate physical, electronic and administrative safeguards to protect personal data from misuse, unauthorized access, disclosure, alteration and loss. When processing such data, the nature of the Personal Data and the risks involved are taken into account

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VI. HOW LONG WE STORE YOUR DATA

Data is stored for 1 year. You will be notified if your data is kept for longer.

 

VII. HOW WE SHARE YOUR DATA 

Data collected may be shared with service providers and others who help with our business operations and assist in the delivery of our products and services including, but not limited to site hosting, maintenance, data analysis, infrastructure provision, IT services, customer service, email delivery services, payment processing, marketing, analytics, and enforcement of our Terms and Conditions Agreement and other agreements.

 

We may also share data to protect our operations; protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.   

 

OTHER DISCLOSURES:

  1. THIRD PARTY: We will not share or sell your personal data with other third parties, except in the following cases:

  • It is required by the law

  • It is required for any legal proceeding

  • to prove or protect our legal rights

  1. LINKS TO OTHER WEBSITES: This website includes links to other websites whose privacy practices may differ. Your information is governed by their privacy statements, and any personal information you submit to those websites is governed by their privacy policies.

  2. INFORMATION YOU SHARE TO OUR SITE: This site allows for product reviews and commenting on the blog. If you decide to submit information on these pages, that information may be publicly available.

VIII. COMMUNICATIONS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or other contact information provided by you.

 
IX. USERS UNDER 13 YEARS OF AGE

We do not knowingly collect data from children under 13 years of age. If we learn that data has been collected from a child under 13 years of age, we will take steps to delete the personal data immediately. Your use of the service indicates to us that you are 13 years or older. In the event that a child under 13 years of age has provided us with their personal data, a parent or guardian can contact us at thechillproductive@gmail.com

 

X. HOW TO OPT-OUT OF DATA COLLECTION AND USE

If you don’t want us to process your data anymore, please contact us at thechillproductive@gmail.com.

 

XI. MODIFICATIONS

We may change this Privacy Policy at any time. When the Privacy Policy is Modified, the most recent version is indicated by the “Last Updated” date at the top of the Privacy Policy. All changes are effective immediately upon this “Last Updated” date. We recommend you review this Privacy Policy frequently to stay updated on changes that may affect you. Your continued use of this website signifies your continuing consent to be bound by this Privacy Policy. If necessary, we may notify users to changes to the Privacy Policy by email.

CONTACT INFORMATION

If you have any questions or concerns, please email Camille Diaz at thechillproductive@gmail.com.

PRIVACY POLICY STATEMENT
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